SHOP POLICIES AND FAQ
1-5 business days excluding preorders. If there is any delay in shipping out your order I will notify you immediately.
Preorders turnaround time will vary 1-3 weeks. Buyer will be notified immediatly of any delays.
All orders are shipped USPS and with tracking. If in the event I find better rates through different carriers these will be updated in item's shipping information.
Prints that are on pre-order usually have a turnaround time of 2-3 weeks due to needing to be printed on demand. I work with a printing house in town that handles my orders, and processing times vary depending on their schedule. Preorders will be mentioned in the title of the print. Prints that are in inventory will be shipped out asap in 1-5 business days. All prints are verified by me and hand-signed and mailed flat in between cardboard to protect the print in transit. Larger prints larger than 11" x 14" will be mailed and rolled in a mailing tube.
The buyer is responsible for any customs fees or duties that may incur in their country. Once your order is shipped there may be unforeseen delays due to holidays and Covid-related restrictions.
Please check and make sure you are able to receive deliveries to your country.
Returns Policy
I accept returns and exchanges on some items*. Please contact me within 14 days of receiving your item, the buyer will be responsible for shipping the item back in new unused condition within 30 days.
*Due to the nature of paper products & digital items I am unable to accept returns on prints, all sales are final except in cases of damage or loss.
If artwork arrives damaged please send me photographs and thorough documentation of the damaged item and packing materials within 14 days so I can file an insurance claim with the carrier and send you a replacement if applicable.
Note to Buyer
Please make sure that your address is correct and complete when filling out your order. I am not responsible for lost orders due to the wrong address. Please double-check and make sure everything is correct and complete before submitting your order.
I do my best to accurately capture the colors and qualities of each piece, but due to monitor settings, there may be some differences in appearance.
Please do not hesitate to contact me if you have any questions or a problem with your order. Thank you so much for supporting a freelance artist!